Student Optical Assistant

Student Optical Assistant

Academic Year:
2026-2027

UIW Mission:
University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary:
The Student Optical Assistant provides support to the optical staff at any of our locations. The Student Optical Assistant keeps the optical department organized and clean and assists optical sales and coordinates order pick-up. The student optical assistant reports to the Optical Manager.

This position will be assigned to either RSO Bowden Eye Care and Health Center (2547 E. Commerce St. SA. TX 78203), or UIW Eye Institute (9725 Datapoint Dr. SA. TX. 78229)

Essential Functions:

• Manages phone lines and messages.
• Organizes and stocks dispensary.
• Manages incoming and outgoing mail.
• Assists clients with optical sales.
• Scans paperwork into EHR .
• Troubleshoots delayed orders.
• Performs other duties as assigned.

Qualifications Knowledge Skills and Abilities:

• Basic understanding of computer functions and electronic health records.
• Customer service skills.
• Excellent communication skills.
• Punctuality.
• A basic understanding of HIPAA policy and procedures.
• Ability to work effectively with individuals from diverse communities and cultures.
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA .

Required Education:
Current UIW student

Required Work Experience:
Previous work experience in an office or retail setting, however, optical experience is not necessary, on-the-job training is provided.

Preferred Qualifications:
Experience in a retail environment.

Required Certifications, Licenses or Registrations:
None.

Work Hours:

• Hours of operation are Monday through Friday, 8:00 am to 5:00 pm, with two Saturdays (9:00 a.m. to 4:00 p.m.) a month.
• A minimum of ten hours per week is required.
• The schedule for the student assistant will be determined based on availability and the class schedule.

Physical Demands:
Cleaning the optical dispensary and repair of broken eyewear, ability to lift 20 lb. boxes on occasion.