Maitre D

Required Years of Experience

2 years

Job Details QUALITY BISTRO is seeking an experienced Full Time Maitre D' to join our team!

Position Summary: The Maitre D manages the front door and reservation operations and presents an excellent first impression of the restaurant. The Maitre D must possess excellent organizational and communication skills, the ability to think and act quickly and effectively while maintaining self-composure in a fast-paced work environment.

Position Requirements:

• Welcome guests, manage reservations, and escort to appropriate tables while maximizing seating efficiency.
• Proficiency on a reservation system such as Open Table or Resy.
• Maintain a strong understanding of food, beverage, wine, and cocktail offerings to accurately describe items to guests.
• Professional and polished appearance.
• Communicate effectively with hosts, servers, and managers to ensure a smooth service.
• Identify and coordinate VIP experiences, birthdays, and anniversaries in collaboration with management and servers.
• Provide a high standard of hospitality by managing table flow, addressing guest needs, and assisting with drink orders and menu guidance.
• Must be able to handle a fast paced environment in a hospitable manner with professionalism and poise.
• Answering inquires over the phone and in person.
• Adhere to health, hygiene, safety, and uniform policies, including CDC sanitation guidelines and Department of Health regulations.

Benefits Include:

• Enhanced Mental Health & Health Care options for all employees, FT/PT without weekly contribution
• Medical, Dental, Vision options with Cigna for FT employees
• Transit and Parking Benefits
• 401(k) with Company Match
• Paid Time Off
• Employee Dining Discounts & Staff Meals

All candidates must have availability to work nights, weekends, and holidays.

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Quality Branded is a group of upscale restaurants, which are owned or managed by father-son restaurateurs Alan and Michael Stillman with chef Craig Koketsu, including the flagship location of Smith and Wollensky, Quality Meats, Quality Italian New York & Denver, Zou Zous & Chez Zou, Kinis, Quality Bistro, Bad Roman, Twin Tails, San Sabino, and Don Angie. Quality Branded provides equal opportunity with regard to all terms and conditions of employment. Compensation Details

Compensation: Hourly ($22.00 - $25.00) plus tips

Benefits & Perks: Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Required Skills

Customer Service Orientation

Problem Solving Skills

Time Management Skills

Attention to Detail

Multitasking Ability

Leadership qualities

Interpersonal Skills

Ability to Work Under Pressure

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