Overview

As an Optometric Assistant , customer/patient service is priority one! You’ll assist the doctor in pretesting tasks, directly interact with patients and help in all aspects of the clinic under the supervision of an Optometrist. Your initiative and organizational skills will help keep us running at top performance, while your enthusiasm and knowledge will provide an exceptional patient experience.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred
• Three (3) years of previous optical experience
• Licensed Dispensing Optician (LDO) is a plus
• Detailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
• Excellent verbal and written communication skills

Strong computer skills, including Word and Excel

Responsibilities

• Training our office staff employees
• Strong organizational and leadership skills
• Collaboration with experienced professionals in our corporate and operations management teams
• Good judgment and a strong ability to work with people like our employees, patients, and management
• Good written and verbal communication skills
• Lots of enthusiasm for seeing the company’s business constantly improve
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Customer Service: acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to company policies
• Answer telephones, schedule, maintain and confirm appointments
• Collecting fees
• Check insurance authorizations and submit as needed
• Adjust frames for correct fit for patients
• Manage patient communication when needed
• Assist the doctor with patient care and pretesting equipment

All other duties as assigned